A Firm Trainer is responsible for helping employees learn and use available technology to support our clients. We are seeking someone who is confident, able to work independently, has the ability to learn software and is a proactive team player who loves a challenge.
Responsibilities:
- Facilitates and delivers training programs in a vibrant manner in order to engage employees’/trainees, both remotely and in person. (Instructor-led, Virtual, & Blended)
- Ensures curriculum is delivered professionally and effectively to meet desired learning objectives.
- Works with management to determine training needs of employees and schedules additional training sessions, as needed
- Creates training strategies, initiatives and materials to enhance training procedures and provide value to employees
- Ensures training content is current and high quality.
- Creates monitoring strategies to ensure that employees are utilizing the firm’s programs according to training
- Listens and utilizes team members’ feedback to develop customized strategies to reach individual and team goals.
- Handles administrative responsibilities, such as, updating cheat sheets to ensure all material is covered, printing of training workbooks, scheduling and calendaring, etc.
- Other duties as assigned
Qualifications:
- Excellent facilitation skills
- Proficiency in MS Office (Excel, Word, PowerPoint, and Outlook)
- Exceptional communication, interpersonal and presentation skills with the ability to influence at all levels of the organization
- Ability to effectively multitask, prioritize, and manage time, even under high-pressure
- Must be available M-F 8:30-m-5pm.
Position requires someone who is able to work in an office environment, not remotely.
Great working environment with a comprehensive benefits package. Salary commensurate with experience and all candidates must have a stable work history and verifiable references.
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