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April 15, 2018

Butler Weihmuller Katz Craig Attorney, Jonathan Barger, along with co-presenter Nanci Smilie of Erie Insurance Group presented at the PLRB Claims Conference in Orlando on April 15th and 18th. Their topic was on “Resolving Difficult Claims: Strategies for Property Adjusters.”

During the presentation, Jon and Nanci discussed:

  • Identify common areas of disagreement in commercial and personal lines property claims
  • Distinguish factors driving disputes from the insured’s perspective and the insurer’s perspective
  • Develop approaches for effective communication with insureds
  • Utilize strategies for resolving disputes in an amicable fashion