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Meet Your New Best Friend: Documentation & Communication In A Fire Claim

August 25, 2016

William Collum and Gerald Albrecht spoke at the Florida Advisory Committee on Arson Prevention (FACAP) Training Opportunity Meeting on August 25th. Their presentation addressed the legal issues regarding the claims file, including privileges and protections. They also discussed good faith claims, handling and documentation of the claims file, and the art of communication with the insured, especially in cases involving suspected arso