LEADERSHIP DURING A CRISIS: LESSONS LEARNED FROM THE COVID-19 PANDEMIC
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November 9, 2021
Join Managing Partner Scott Katz and co-presenters Justin DeBenedectis, Mike Driscoll, Sheila Dye, Kelly Micheletti, Kim Stafford, and Rob Stern as they present for the 2021 NASP Annual Conference. This presentation will take place on November 9, 2021.
The program description is as follows:
When the country abruptly shut down in March of 2020, “that’s the way we’ve always done it” ceased to be an option for many of us in the subrogation industry. The pandemic placed significant stress on virtually all businesses throughout the world, challenging their overall strength and resiliency. Some were successful and even thrived, while others failed. But what determined who failed and who thrived? In this interactive roundtable session, subrogation leaders from insurance companies, attorneys from insurance-focused law firms, and a director of a forensic investigation firm will discuss evolving leadership in a post-pandemic environment. In part one of this two-part session, the panel will discuss topics such as transitioning from onsite to virtual working; flexibility, productivity, accountability, and career advancement in a virtual environment; and accelerated technological transformation. In part two, the panel will address the leadership skills necessary to effectively problem-solve during a pandemic and how these leadership skills apply during everyday business operations. The panel will use “real-life” and “hypothetical” examples to keep the discussion practical and interactive.
